Het Nationale Park De Hoge Veluwe

Ticket sales and control under one roof

Expansion of online services

Clear overview of activities and rental products

Future proof with Ticketcounter

Since spring 2022, De Hoge Veluwe National Park has been using Ticketcounter's total solution. By increasing the online offer, they make a step change in the service.

The Challenge

De Hoge Veluwe National Park is the largest actively managed privately owned nature reserve in the Netherlands. The Park covers approximately 5,400 hectares and is a tourist attraction thanks to its extensive nature, the Jachthuis Sint Hubertus and the Kröller Müller Museum. On an annual basis about 600,000 visitors enter the Park through one of the three entrance gates. In order to make these flows run more smoothly, it was decided to carry out a project to redesign the entrances. Within this project, not only the entrances to the park were redesigned, but the desire also arose to greatly expand the online services. For the online sales, cash registers and access control, the National Park De Hoge Veluwe Foundation found Ticketcounter.

The Solution

The implementation of the complete Ticketcounter solution is a big step forward for the online services of Het Nationale Park De Hoge Veluwe. The moment visitors purchase a ticket through the online shop, they are alerted to the free activities and events taking place on the day they want to visit the Park. It is also possible to use the shop to buy tickets for excursions, tours & workshops and to book rental products such as means of transport. Because sales and control take place in the same system, this speeds up business reporting and it is possible to easily transfer these results to the accounting software of Het Nationale Park De Hoge Veluwe via a link.

"With this collaboration we are taking the next step in improving the customer journey of our visitors."

Monique Kokke

Het Nationale Park De Hoge Veluwe

Implementation in three simple steps

1

Understanding your needs

You talk, we listen. Then we present you our experiences and together we determine what your online ticket shop should look like, what functionalities you want and where on your website we integrate the platform.

2

Development & implementation

Our developers get to work building an online ticket shop that fully complies with the list of requirements we drew up together. After a few weeks, you get test access. And shortly afterwards you can sell your first tickets online.

3

Continuous development

But it doesn't stop there. We maintain the platform regularly and optimize it according to the latest developments. This way it stays up-to-date with the latest technologies and IT security.

Results

What are the advantages that implementing the Ticketcounter-system have brought to Het Nationaal Park De Hoge Veluwe?

Clarity

All results at a glance through joint reporting

Revenue increase

Increase upsell opportunities in online shop

Convenience

Online & onsite ticket sales and access control under one roof

Success stories

Read more about all the solutions Ticketcounter was allowed to implement at our partners.

Flexibility and advice ensure growth and an improved experience

Since 2012, Ticketcounter has been providing online ticket sales for 't Veluws Zandsculturen festijn. By quickly implementing a time slots module, this event was able to continue during Corona time.

Enable easy booking of school trips through special event shop

Bird park Avifauna is an important destination for school and Extracurricular care trips. With a separate shop, booking was made a lot easier for this group.